Heartscope

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1800 202 111

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Payments

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Choose your Payment Method

Heartscope offers 4 convenient payment options to suit your individual needs. Please click through the following options to see which one works best for you. 

If you are choosing this method, you will have been given an invoice.

Note: When you access the Bpoint payment portal, the 'Reference 1' number is your invoice number.


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We accept all major credit cards:

➼ Mastercard
➼ Visa
➼ American Express
➼ Apple Pay
➼ Google Pay

Please ensure that you visit the clinic with your preferred payment method ready.

For any problems please call 1800 202 111.
If you prefer to make a payment directly into our bank account, you can do so using the following details:

Name: Heartscope Limited
BSB: 083 170
Account Number: 517503444

Please make sure to enter your patient name in the description field when making the transfer. This will help us match your payment to your account more easily.

Remember to double-check all the details to ensure the payment goes through without any issues.
Although this method is convenient and available, we do not encourage payments to be taken over the phone as these transactions are riskier. Call us on 9560 7558 to discuss further.

Payment and Refund Policy

 

At Heartscope, we stand by the quality of our services and your satisfaction is important to us.

Payment Policy

  • Payment Methods: We accept a variety of payment options including credit cards, bank transfers, and online payments.
  • Due Date: All payments are due at the time services are rendered unless otherwise agreed upon.
  • Invoicing: Patients will be provided an invoice with clear details, including a invoice number for online payments.

 

Refund Policy

Heartscope is not required to provide a refund if you change your mind for services rendered (consultations and other diagnostic services). When an item is found faulty or there is an issue with the service provided, a refund can be issued given that there’s a major failure and upon further investigation on our end. This is when the monitor:

  • Has a problem that would alter the readings.
  • Is unsafe.
  • Does not work as programmed and is significantly different from its description.

 

If the problem is not major, Heartscope will attempt to resolve the issue within a reasonable time.

 

Returning Condition

Refer to our Hire Agreement form upon attending our clinics.

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